Frequently Asked Questions


Police Services

Call our non-emergency dispatch number at (928)341-2420. Or, come to the Police Department lobby, 1030 E. Union St. After hours, there is a phone that will connect you to dispatch.

Yes, the San Luis Police Department will check your house while you are away for an extended period of time. You may call us at 928-341-2420 and make a request for a vacation house check and answer a few questions.

Police Department Lobby Area, 1030 E. Union St.
Lobby is open 24/7

If your vehicle has been impounded under 28-3511, the following is required to obtain a post storage hearing:

  • Registered owner’s valid driver’s license
  • Proof of vehicle insurance
  • Towing fee (may vary), administrative fee ($75) and daily storage fee ($15)

If the vehicle was impounded as authorized to release, the following is required to obtain release authorization:

  • Registered owner’s valid driver’s license or original notarized authorization to release to someone with valid driver’s license
  • Proof of vehicle Insurance
  • Towing fee (may vary) and daily storage fee ($25)

For more information visit the 3511 Vehicle Impound Section

Crime Related Information

If you need police assistance, but it’s not an emergency you can call our administrative phone number 928-341-2420.

You can obtain a restraining order at our local courthouse which is located at 767 N First Avenue phone number 928-341-8595. The judge will review you information and make the decision to grant the restraining order or not. If it’s an emergency order of protection the on- call judge can grant the order depending the circumstances of the case.

  1. Contact one of the credit reporting agencies’ fraud alert departmentsand place a fraud alert on your credit report. This prevents identity thieves from opening accounts in your name. Many credit card companies offer no-cost fraud protection where you would not be held financially responsible for charges made to your account by thieves who steal your personal information. In order to receive the most protection possible, though, it is important you call one of the credit reporting agencies as soon as you possibly can, even if you aren’t 100 percent sure your identity has been stolen, but may only think it has.

Tell the agency you think your identity has been stolen. The agency will ask you to verify your identity with your Social Security number, name, address, and possibly other personal information. 

One call does it all. The credit reporting agency you contacted must contact the other two. Each agency will place a fraud alert on their version of your credit report. For the next 90 days, your creditors and other businesses that want to offer you credits will see the alert on your credit report. If anyone asks for credit in your name, the appropriate lender will contact you to verify your identity and find out if you asked for credit.

Equifax Fraud Department
Call 1-800-525-6285
Visit www.equifax.com

Experian Fraud Department
Call 1-888-397-3742
Visit www.experian.com

TransUnion Fraud Department
Call 1-800-680-7289
Visit http://www.transunion.com

  1. Contact your lenders, banks, and insurance companiesand let them know the situation. Ask to close accounts. Open new ones with new personal identification numbers (PINs) and passwords.
  2. Victims of identity theft are entitled to a free credit report. Wait about a month before you request it. Some activity may take a while to show up on your report. When you get it look for:
  • Personal information that has changed: your name, date of birth, Social Security number, address, and employer
  • Inquiries from companies you didn’t contact
  • Accounts you didn’t open
  • Debts on your accounts you can’t explain
  1. File a police report—it is proof of the crime. If the credit reporting agencies need to investigate fraudulent activity on your report, they will need this police report.
  2. Periodically check your credit reportsover the next year to make sure no new fraudulent activity has occurred.
  3. Work with the credit reporting agenciesto remove fraudulent activities from your credit report.
  4. Work with your credit card companiesto reverse fraudulent charges to your credit card.

All individuals arrested by the San Luis Police Department and other local law enforcement agencies are transported to the Yuma County Detention Center located at 200 W. Court St. Yuma, AZ 85364. For inmate information, you can call the jail directly at 928-782-9871.

Quality of Life and Nuisance Issues

Call San Luis Police Department at 928-341-2420 and give block name and street number. Reporting party can remain anonymous.

For barking dogs complaint call San Luis Police Department at 928 341-2420. Please leave exact address on owner of the dog. Reporting party can remain anonymous.

Call San Luis Police Department at 928-341-2420 and give location where animal was observed. Reporting party can remain anonymous.

Traffic Issues

If the repair order ticket is from the San Luis Police Department you can stop by 24/7 and have an officer check the vehicle and sign it as fixed. If the repair order ticket is from another police department, a police officer from the San Luis Police Department can check the vehicle and sign it but if would be your responsibility to mail or return to the police department from where the repair order ticket was issued.

Property/Evidence

The San Luis Police Department Property/Evidence Division is open Monday thru Friday, 8am to 4pm. By appointment only.

Come to the San Luis Police Department Monday thru Friday from 8am to 4pm and bring any paperwork that may have been given to you along with a picture ID. Leave contact information and make an appointment to get your items returned.

Come to the San Luis Police Department Monday thru Friday from 8am to 4pm and bring any paperwork you have from the Court stating your items can be returned to you. If you do not have any paperwork, we may be able to research it. Make an appointment to get your items returned.

You will need to meet with the Property Custodian for further instructions on the process of firearm returns.

You can only pick up items on behalf of someone else with a written permission which must be notarized. The only exception will be if the property owner noted someone’s name on the Safekeeping Form as authorized to pick up belongings.

The Arizona Attorney General’s Office has a website where you can enter the license plate number or the vehicle identification number (VIN) to see if the vehicle has been reported as stolen to law enforcement.
http://theftaz.azag.gov

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