Communications Section

The San Luis Police 9-1-1 Communications is a full-service combined Police, Fire, and EMS Communications Operation. These men and women are responsible for answering emergency and non-emergency calls, assessing the nature of the situation, and determining the appropriate response needed for Police, Fire, and Medical Services.

The Communications Center receives, handles, and processes over 35,000 incidents and 30,000 911 calls annually, encompassing a wide range of requests, from unlocking locked cars to responding to homicides. Additionally, Communications Officers conduct all radio traffic with on-duty officers, firefighters, and inter-agency radio communications. The Communications Center also provides support functions such as handling walk-in customers and monitoring security cameras on the Police Department’s citywide camera network.

Communications Supervisor

Gabriela Guevara

Communications Supervisor

Elias Gonzalez

Communications Supervisor

Gabriela Guevara

Began career in 2005 at Somerton PD, 13 years in San Luis PD, and 6 years as a supervisor. A total of 20 years of service.

San Luis Police Department’s SSO (System Security Officer) responsible for maintaining the integrity of all the systems that contain confidential CJI. (ACJIS)

Highlighted Trainings:

*NENA 9-1-1 Association – Center Manager Certification Program (CMCP)
* APCO – Communications Center Supervisor – Certified
*APCO – Communications Training Officer (CTO) previously served as a CTO 2012-2024
*APCO – Crisis Negotiations for Telecommunicators – Certified
*First Responders First – Critical Incident Stress management (CISM) – Certified (Peer Support team member)
* LD Consulting LLC – Introduction to LE Inspections and Auditing – Certified

Communications Supervisor

Elias Gonzalez

Began career with SLPD in 2009 as Communications Officer and has been a Communications Supervisor since 2024. A total of 16 years of service.

Supervisor Certifications:

  • FBI-LEEDA Supervisor Leadership Institute

Dispatcher Certifications:

  • Communications Training Officer Certification
  • Crisis Negotiations Certificaiton
  • Basic Incident Command System for Intial Response Certification
  • Public Safety Telecommunicator Certification
  • Fundamentals of Tactical Dispatch Certification
  • The Disruptive Power of ASAP Service Certification
  • Swatting Identification and Mitigation Tips for ECCs Certification